Frequently Asked Questions

The Rolli community brings together experts and organizations from a vast array of disciplines and showcases their expertise for content producers around the world. Here's how it works:

With Rolli, content producers gain access to an ever-growing list of experts and finally have access to an efficient booking process.

Experts benefit from the instant exposure to producers of major outlets across a multitude of media formats.

Organizations get tools to manage and promote their experts, plus they stay in the loop on bookings.

Everyone's privacy is respected, and nobody's information is sold to advertisers or 3rd-parties. Everybody wins!

Generally speaking, yes, Rolli is designed as a global platform and is not limited to a specific country or region. In fact, one of the benefits of Rolli is that content producers gain access to a wider, more diverse range of voices. And experts can be booked by producers from all over the globe if they choose.

However, Rolli is based in the United States of America and therefore cannot engage in business with any person in a country that would violate current U.S. sanctions, or with any person that is on the Specially Designated Nationals And Blocked Persons List as maintained by the U.S. Treasury's Office of Foreign Assets Control (please see Office of Foreign Assets Control - Sanctions Programs and Information for more information).

We do not maintain a list of currently sanctioned countries in this FAQ as the list changes periodically, but if you have questions about your specific country, please don't hesitate to contact us at contact@rolliapp.com.

Signing up for Rolli is easy, just follow this link to create an account.

Rolli will ask you for some basic information about yourself, you will choose a Rolli ID, verify your email address, and accept our Terms of Service. The sign-up process takes about 5 minutes.

To ensure the integrity of the platform and our community, your new account will be reviewed and approved by the Rolli team. The review process takes an average of 1 or 2 business days, and you will receive an email notification once your account is approved.

Please note that there is a low annual fee for Rolli Expert and Organization Memberships and a 90-day satisfaction guarantee. Please see our experts, producers, or organizations pricing list for more information.

To sign up for Rolli, just follow this link.

When signing up for an account, you will need to provide:

The amount of information that you choose to share with others is up to you, for details please see the next two questions in our FAQ ("What does Rolli do with my information?" and "Can other Rolli members see my information?").

Experts & Organizations: Once your account is created, you may choose to share additional information about yourself, your career, and media highlights to show content producers a full picture of your expertise.

We view you as a valuable member of our community, not as a set of data points to be monetized. So we only use the information you provide to fulfill our stated purpose of connecting our community of experts, organizations, and content producers.

We do not use any 3rd-party services to gather more data about you than what you provide.

We do not sell or otherwise make your information available to anyone outside the Rolli platform.

We are trying to spell this out in plain language, there are no careful omissions here or other loopholes that we aren't telling you about.

In short, Rolli takes your privacy very seriously and we're proud of our commitment to guarding your information. For more details, please see our Privacy Policy and don't hesitate to contact us at contact@rolliapp.com with any questions that have not been adequately answered here.

Very little information is *required* from you by the Rolli platform, so you can choose the information that is entered and shared in your profile.

Although your email address is required to sign up for an account, you can choose to hide your email from other Rolli members if you prefer.

Other sharing throughout the platform is governed by your specific account type:

Experts: You can choose the type of information you wish to include in your profile (email address, phone number, social media links, qualifications, media bio, career highlights, etc.). Other experts cannot view or access your information in any way. However, the information you have chosen to share is made available to Rolli's vetted content producers when they are searching & evaluating you for a potential booking.

Content Producers: Nobody can see your profile or any information that you provide in it unless you specifically decide to share it. Your contact information is not searchable or accessible to anyone unless you intentionally reveal it (for example, by emailing an expert to discuss a booking opportunity).

Organizations: You control which of your experts you want to promote through Rolli, and you can help edit and manage the profiles for anyone in your organization. Your experts' information and basic information about your organization (for example, your organization's name, web site, and a brief description) are available to Rolli's vetted content producers when they are searching & evaluating you for a potential booking.

To ensure the integrity and effectiveness of the Rolli community, all new accounts will be reviewed for accuracy and approved by the Rolli team.

If you are invited to join Rolli as a member of a pre-vetted organization then your account is automatically approved-- since Rolli has already vetted the organization, and, in turn, the organization has vetted you.

For all other accounts, the account review process takes an average of 1 or 2 business days (although it may take up to 5 business days depending on the current volume).

You can help speed up the approval process by using your "official" or "work" email when you sign up for your account.

As part of the review process, the Rolli team may reach out to you by email to request additional verification information. We will not keep this additional documentation any longer than it takes to validate your account, after which any documentation (be it physical or electronic) will be completely destroyed or deleted.

You will receive an email notification once your account is approved, at which time you will gain full access to the Rolli platform.

While "expensive" is a relative term, we feel that Rolli's flat annual fee pricing model is affordable for any professional. Your modest annual fee helps us cover platform costs and enables us to invest in continuous feature enhancements.

Experts and Organizations pay a low annual fee to access the platform, while Producers can access Rolli for free (pending account approval).

It really is that simple! There are no tricks, complicated licensing negotiations, or hidden fees.

For more details, please check out our experts, producers, or organizations pricing list or email us at billing@rolliapp.com if you have additional questions.

Rolli will send you an invoice at the time of your account approval. All memberships are a simple, one year subscription with no extra or hidden fees. Starting with your second year, you will receive an emailed invoice on the anniversary of your account membership.

In all cases the terms of the invoice are “Net 30”, meaning that you have 30 days from the day of the invoice to make your payment and keep your account in good standing. We use a trusted, PCI compliant billing partner, Stripe, to process your payment. Rolli does not store your credit card or billing information.

Rolli offers a Better Booking Guarantee for the lifetime of your subscription. Our guarantee states that we are so confident that Rolli will enhance the quality of your media relations, that if you do not see noticeable traction from our platform, our experienced team will work with you to optimize your presence until you do.

Please contact us by email at billing@rolliapp.com if you have additional questions about billing, have a question about your invoice, or need to work out alternative payment arrangements.

Rolli was built from the ground up to serve our community of experts, organizations, and content producers. Our product roadmap is influenced directly by feedback from our community members, so if you have an enhancement in mind then we'd love to hear about it!

To send us an idea or ask a question about our future plans, you can email us your thoughts at contact@rolliapp.com. We can even arrange a quick web conference or phone call if your concept is too difficult to explain in an email.

The short answer is: "Yes, please!" We want to keep growing the Rolli community with world-class experts, organizations, and content producers, and referrals are a great way to build a strong community.

You can obviously send colleagues a link to https://rolliapp.com. And once you are logged into the platform, you can access a "Share Rolli" button at the top of the page that makes it easy to share through various social media channels as well.

Thank you for helping us spread the word!